Ensure one shuts the doors well and has a clean condenser coil. Bought an LG French Door refrigerator in 2013. Thank you. The formed frost will jeopardize the free circulation of air in the evaporator coil. 1-877-477-7278. HELP please, I have Victoza (diabetic medicine) that needs to be refrigerated. We paid $4,600 for a top of the line refrigerator and its useless. It’s now the 26th of June. If you continue to use this site we will assume that you are happy with it. This is the mechanism that sends water to the icemaker and dispenser. Most users do not realize that the problems with their fridges come from their own negligence. And if your blade isn’t spinning freely, then replace the motor’s condenser. Hire the best refrigerator repair … Method 2 of 5: Diagnosing if Only the Light Works 1. A condenser coil’s job is to cool your refrigerator. Among the most common LG refrigerator problems reported are that the fridges are using up too much energy. I am now waiting on a new Control circuit board to be delivered. As the … Another problem that prevents your fridge from getting cold enough is a faulty thermistor. What they need to know is that LG refrigerators come with various modes which determine the temperatures inside the fridge. Refrige… saga continues!. When your LG refrigerator isn't working the way it should, our troubleshooting guide offers step-by-step directions to fix your fridge. Can’t blame them for not wanting to work for free!! LG confirmed that the wrench they sent is the only one they have for the refrigerator, yet no one can tell me how to adjust the doors without it. I have 2 months worth of medicine going bad. This is usually due to upgrades or improvements made to the product. If the circuit breaker is turned off or a fuse is bad, then it will not provide power to your refrigerator. I called LG to ask for a refund on the labor and was told, after one year, they don’t cover any labor on repairs. Our Price: … We’ve got 4 routine habits to follow. just can’t imagine what would have happened if we weren’t home. Also, we recommend flushing the drain with hot water, ensuring that the debris is cleared. A sample of these complaints can be seen below [sic throughout]: Model LFX28978SB - For the 2nd time in the … The technician said LG has problems with compressors and I would just be replacing in a few months. They sent another technician out and he said “this is normal” and that the new compressors are just loud. Take my advice and NEVER BUY LG! There may be more than one evaporator fan motor(s) depending on the model and evaporator locations. If you find a leak there, you’ll need to replace the water tank. This LG refrigerator was DOA- warm inside, no compressor operation, no lights, no nuttin'. If the compressor itself is defective, a licensed professional will need to replace it. This is my last LG purchase. It's simple. However, when dirty, it will fail to let go of the heat and thus retain it within the internal compartments of the fridge. Eventually, that water can leak onto the floor. You need to defrost them. I’ve had the same problem. Required fields are marked *. No voice mail. If the thermistor is defective, the refrigerator does not cool (or may cool continuously). never again I’ll buy a LG but looks like all are the same, lucky to get 5 years out of any of them. LG Refrigerators sucks !!! Went out of town and came home to defrosted food and 65 degrees in the refrigerator. Has anyone else had this problem. LG fridge went out and not 1 business listed as an “authorized” repairman will work on LG refrigerators anymore! News of several people losing valuable foods that were stored in refrigerator, cases of bulbs in the refrigerator exploding etc. Refrigerator requires careful handling and even one small error will cause problems affecting the normal working of refrigerator. Today I get an email saying they will pay us nothing. According to the class-action suit, the issues with LG’s refrigerators stem primarily from a problem with the linear compressor that the company … The condenser fan motor draws air over the condenser coils to cool them. Was told since it went past the one year mark and I did not purchase an extended warranty from them I am out of luck. After two months of fighting with them and no luck, the retailers Pacific Sales part of Best Buy gave in and exchanged it. The complaints about damaged good are of two kinds namely rotten foods or broken food items such as eggs. Waiting for them to return. Repairman said it was the compressor not working. Each time, they charge me around $500 labor to fix it. The condenser is like a radiator and must stay clean in order to dissipate the heat removed from the inside of the refrigerator. We work to hard to just throw away money and thought we were making a good investment with LG well Life is not Good ! What a piece of crap, now we are in a short holiday week and I suspect even if they cover this that I will not have it repaired until sometime the week of July 8th at the best. The remedy for this is to set the fridge to the required temperature levels only. Test the start capacitor first with a capacitance meter; they don't fail often. My LG LFXS30766s/03 is 2.5 years old. Here, you won’t need to do much. Which I also have. I’m beginning to think that the whole line of “your refrigerator is not properly leveled” is just a stalling tactic from LG and they know these units’ defrost mechanisms are not designed/built properly. 22,251 satisfied customers. 6871JB2061B LG Refrigerator Printed Circuit Board. When frost fully accumulates on the insides of a freezer, and it reaches a 1 ½ inch thickness, you’ll need to defrost. If the fan isn’t working, no cold air will get to the refrigerator compartment. $57.68 Part #: 6871JB2061B. What took out the fuse: bad board or just a spike on the power line? LG 3-door refrig. Though it is true that LG spare parts are tough to find, if you maintain your refrigerator properly, you won’t need any spare parts throughout its life time .Some owners of LG refrigerators have voiced their concerns as far as the availability of the spare parts for their fridges is concerned. 3 year old LG refrigerator continues to have problems. Guess I will call as my fridge is under warranty. Our two-year-old LG refrigerator control cover panel delaminated in the second year. This problem will occur if the temperature in the freezer goes beyond 10 degrees Fahrenheit. Then it worked okay for a little while. If you get open, replace the refrigerator. Set the meter on ohms. The thermostat allows power to flow through to the compressor, evaporator fan, and condenser fan. And this requires a periodical cleaning of the pan to prevent bacteria and odor accumulation. water dispenser electronics were messed up because water from ice maker ran all over it. The condenser fan motor is located underneath the refrigerator near the back. Also had to run the AC to keep the kitchen cool. If the thermistor is defective, the refrigerator does not cool (or may cool continuously). It may also take up unnecessary space. After reading these comments, I think I will take the hit and buy a new refrigerator today. . I see LG has class action suits for their faulty compressors so beware and stay away from anything to do with LG … LG says they would pay us a percentage of what our refrigerator is worth. The seal might not be available, or it might be torn. our old refrigerator lasted 30 years and still was working when we got rid of it. Now the ice maker isn’t working and it’s only cooling down to 60 so I can’t keep anything in it.So back on the phone tomorrow.Bought our LG from Best Buy got the 5 year warranty in Sept 2015 can’t believe all these bad reviews. Check the defrost system, cooling fans, and cooling controls first. NEVER. Bought our $3000 French Door LG from Costco 9 months ago. DO NOT BUY LG. Another LG refrigerator problem reported is that of poor cooling by the fridge. Cheap Refrigerator Parts, Buy Quality Home Appliances Directly from China Suppliers:for LG refrigerator computer board circuit board EBR82796730 EBR827967 EAX67030501 board good working Enjoy Free Shipping Worldwide! Search. Common problems with LG refrigerators include a failure to get cold, defects with the ice maker, a water dispenser not working, a failure to defrost and becoming too noisy, as of 2015. Today, the word SERVICE is used onkly to the advantage of the SELLER / MANUFACTURER …it’s BUYER beware…. Also, this unit makes a horrible vibrating noise when the compressor runs. Broken foods such as eggs occurs when one slams the door too hard or stuffs in too many items than the fridge can accommodate. My refrigerator/freezer is a French door, stainless steel, two lower freezer compartments- top of the line and it is a piece of JUNK! And here, it’s necessary to check if the fan motor is defective. If you have a cracked or loosened inlet valve, then water will leak from it. In the process of troubleshooting the Most LG refrigerator owners who have voiced their concern about the problems with this electronic equipment present the fact that some of the shelves break or crack when in use. What is the life of a lg side by side? Condenser fan motors draw air through their coils. Seems the techs have limited diagnostic skills and just start replacing stuff. Consumers have reported having to replace circuit boards in GE Monogram, Café, and Profile refrigerator models, sometimes multiple times, because their refrigerator “quit cooling.” Reports indicate that the power control board (also called the main control board) in these refrigerators … Still without a refrigerator, just an LG branded hunk of junk in my kitchen. You might have an open water inlet valve. Purchased LG French Door Refrigerator cost $4000 it was defective within first two weeks. If the compressor is defective, it must be replaced by a licensed technician. Installed the new compressor, plugged it in made one short rumbling sound then silence. No Cold Air. Been on hold now after speaking with LG customer service for 4 days now, for 25 minutes… Cause 10. Service man from Sears/A&E Service comes right out here in Vegas. If the coils are dirty enough, the unit will be unable to cool the inside of the refrigerator to the proper temperature. LG has corrected the problem on their replacement compressors. MyDailyAlerts.com is a participant in the eBay Partner Network Program, an affiliate advertising program designed to provide a means for sites to earn commission. I called LG for repair options and they had me perform a remote diagnostic check. Today, May 2, 2020 —- woke up to all my refrigerator and freezer food warm….. here we again. We have been fighting with LG to fix the refrigerator and no one will fix it in our area because LG owes them money and will not pay them. Will save myself the problems dealing with both LG and BestBuy in the future. Last year they had settled one for Refrigerators and now I am see there is one for Washers with mold. I will never purchase an LG again. I just want my $4000 fridge fixed with the lies!! So then we purchased the extended warranty. Cleaning the coil is not a technical issue and can be done at home either with a brush with long bristles or with a piece of soft clothing. Reply, © 2021 iFixit — Licensed under Creative Commons — Privacy — he did us a favor. And they include the following…. LG will specify the limit for each shelf or rack and if you put weight above that threshold it can’t tolerate and breaks down. AWFUL PURCHASE AND WORST REPAIR SERVICE EVER! Have replaced the compressor 5 times since then. Perhaps this is why there’s such a bad vibration and noise. In-Stock. Top Brands Major Brands Name We Carry. to see if it gets cold again. Browse articles about LG product repair information, installation guides, troubleshooting, how-to-use and other useful tips for your LG appliances and devices. If, however, they do no work as advertised, it may present a problem for many users. The bulb will thus get warm on the inside, but cold on the outside owing to the low temperature of the fridge. By leaving it unplugged, you allow capacitors to lose any charge they may be holding. some 5 start rating for LG! Terms — It died last Nov 12th, and Sears (where we bought it) said I had to wait for a compressor to be sent, as it was on national backorder due to nation wide linear compressor failures in LG refrigerators. Before replacing the main control board, test all of more commonly defective parts. Read More-+ Diagram # 500A. So frustrating to spend that much money on a supposedly top quality refrigerator and get this type of product!! Finally in February they came and replaced the compressor. In short JUNK. If the drain is frozen, we recommend thawing the ice. If it's faulty, replace it. Amazing! I contacted LG.com. If LG knows it has a bad product in their refrigerator, why am I paying to get it fixed? If the dial was bumped, it could have made it too warm for the refrigerator to turn … Second number didn’t answer. Retired, on a fixed income, purchased from SEARCH with extended warranty, thought it would be our last big appliance purchase. I do remember previous refrigerator light in drawer area. Manufacturer LG Part Number EBR41531305 Item Weight 15.2 ounces Product Dimensions 0.6 x 1.5 x 10 inches Item model number EBR41531305 Item Package Quantity 1 Included Components Appliance Replacement … Take notice readers they are only interested in your money and the buck stops there! I bought mine from Sears less than 4 years ago and today I found out it is not worth fixing. Check your temperature gauge inside the appliance. Bought our LG French 4 door refrigerator/freezer from HD 4-5 years ago. In my case it is the result of water splashing over the edge of the ice tray as it fills. Paid almost $5K for the two appliances. The convection range lasted under 2 years. Hi Tyler- I'm working on a Kenmore front load washer (whirlpool). After everything melts successful, switch back on the unit again, then wait for the unit to get to operating temperature before adding the food back in. The freezer may still get cold. Popular LG Refrigerator Circuit Boards and Touch Pads. First one said they don’t repair the compressors and had already notified LG to NOT give out their phone number. Now it is HOT again! Nothing but problems with this refrigerator. The appliance company that has been working on the fridge even called LG and told the techs that the fridge is not repairable, but LG claims it is. stopped working a week ago, LG repairman changed the compressor and the coil. Other problem that is frequently reported by LG users is cracks and/or breakdown of shelves. Another problem reported is LG refrigerator is not defrosting: To know if refrigerator is defrosting or not, check the defrost heater and defrost thermostat. Ruined food, ruined hardwood floors, my kitchen is a disaster with the contents of the freezer having to be stored in coolers with bags of ice! The condenser sounds like its working however the temp is 70 inside. Never buy again. Noticed water dripping from ice dispenser door. Another problem that prevents your fridge from getting cold enough is a faulty thermistor. I am waiting for repair on my ice maker door today. LG is the most recommended brand for refrigerators for its quality and customer service. Technician has no idea, getting really fed up with this frig. Almost $1000, and no guarantee the fan will solve the noise issue. But LG requires proper care else you will end up with problems. I have both front legs as high as they will go and the wrench they sent doesn’t fit – one end is too small and the other is too big. EVER. I called the 800 number and after all the choose this or that I had to leave a message because of the Covid-19 no one is in the office. Ensuring that the fridge is under warranty there may be dirty with LG well Life is good get.! Not rotate freely, check out the evaporator fan motor bearings might be defective troubleshooting guide offers directions. 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