As we previously communicated, we made the decision for the health and safety of our customers and employees to shift our stores to a temporary enhanced curbside service-only model starting March 22. • The extended holiday return policy does not apply to cellular/wireless devices or purchases from Best Buy Marketplace • A store credit will be issued for any gift receipt returns *Some exceptions apply—see our full free shipping policy for details. It’s quite possible, however, that Best Buy will have to extend this policy beyond May 1st, given that it’s unclear how long social distancing will need to be practiced. See all exceptions here. Learn all about Walmart's return policies, returning online or in-store purchases, and redeeming your warranties. **See product specific return policies for more information. MPs vote in favour of establishing national three-digit suicide preven... Ontario government makes sale of alcohol with takeout, delivery orders... Microsoft says SolarWinds hackers could see some of its source code. What’s new on Xbox Game Pass for Console, PC and Android in early Ja... Streaming in Canada on Amazon Prime Video, Crave, Disney+ and Netflix ... Here’s how to remove Adobe Flash from your Windows or Mac computer, How to get your Instagram top nine photos for 2020, Here are the free games hitting PlayStation Plus in January 2021, Here are the free games hitting Xbox Games with Gold in January 2021, Here’s a round-up of Canadian carrier Boxing Week 2020 deals. Return your device to a Best Buy store. I call the store... not to worry, we have extended all products return policy. Check out some of the Canadian apps on the Huawei AppGallery. Conditions apply. See the Best Buy orders status, orders and Return and exchange policy for info on returning or exchanging laptops, cell phones and other items. Walmart.ca makes returning quick and easy! Best Buy Canada is officially running an extended return policy on recent purchases amid the COVID-19 pandemic. We know our customers depend on Best Buy for the technology necessities valuable during this time when people need to stay home because of the coronavirus (COVID-19) outbreak. Normally, Best Buy offers a 30- or 14-day return policy, depending on the product. 04-19-2020 05:43 AM - last edited on 04-19-2020 10:16 AM by John-BBY. Samsung offering some Galaxy S21+ and S21 Ultra colour variants exclus... Samsung’s S Pen is coming to additional devices in the future. 3: The real Avengers: Infinity War was the frien... SanDisk Ultra 64GB microSDXC UHS-I Card with Adapter, AmazonBasics Apple Certified Lightning to USB Cable - 6 Feet, Best Buy stores have closed across Canada, 2021 MacBook Pro redesign won’t feature Touch Bar and will bring back MagSafe, Apple has removed an app that promoted unsafe parties during COVID, Here are all of the digital game events happening during the COVID-19 pandemic, WHO plans app for checking COVID-19 symptoms, could include contact tracing, Facebook to directly notify users who interacted with COVID-19 misinformation. So today, after two and a half weeks indoors, I make myself a mask and call Best Buy. Quick and Easy Store Pickup. I call Best Buy because we are now under quarantine, realizing they are not open in store... how do I exchange this before the two weeks is up. Ontario issues alert notifying residents a stay-at-home order is now i... 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Best Buy Canada is officially running an extended return policy on recent purchases amid the COVID-19 pandemic. Quest Hunter is a simple, fun ARPG with couch co-op and cross-play [Ga... Mixcloud is the online home of radio shows for now [App of the Month]. On Best Buy web site showed me the item is returnable until April 29, 2020. Elsewhere at Best Buy, our contactless curbside service has been operating for about a month, and in that time we have helped many of you pick up your products within an hour of placing an online order. Google launches AR experience to explore Toronto’s Fort York His... Facebook reveals standalone Oculus Quest 2 VR headset with improved di... Facebook hosting Connect AR/VR event today at 1pm: here’s how to... CBS All Access will be rebranded as Paramount+, Microsoft developed a tool that can spot deepfakes. Here are eight Canadian-made games to look out for in 2021. The receipt (proof of purchase) is required for all returns, any deviation or exception from this policy would be the sole decision of your local store. Razer’s CES concepts include a mask with RGB lighting and an imm... Qualcomm’s 3D Sonic Sensor Gen 2 fingerprint scanner is 50 perce... Apple patent applications reveal plans to leverage AR for tech support... Qualcomm announces first 5G-capable 4-series SoC, the Snapdragon 480, Boston Dynamics’ robots can now dance better than you, MediaTek overtakes Qualcomm as biggest smartphone chipset vendor: report. [App of the Week], Aeronaut is the prettiest memory game you ever did see [Game of the Week], Hands-on with the Gears of War 4 Limited Edition Xbox One S bundle. Microsoft, Google and Facebook halt political contributions following ... Toronto’s dotmobile approved as first full MVNO in Canada, Telus launches $100 million social impact fund to invest in startups, Shaw gained 60,000 net wireless subscribers in Q4 2020, CRTC approves request to extend Bell’s AI call blocking trial. Against this backdrop, I wanted to share some of my thoughts about what we’re facing and how Best Buy is responding. Canada Recovery Sickness Benefit (CRSB) Up to two weeks of support if you are sick or must self-isolate due to COVID-19. On Membership: We will cancel and refund your membership fee at any time if you are dissatisfied. Bitwarden offers excellent password management tools with great value ... MobileSyrup back-to-school Gear Guide [2020 Edition], With the OLED CX, LG struggles to improve on its already stellar TVs, MobileSyrup Father’s Day Gift Guide [2020 Edition], MobileSyrup Mother’s Day Gift Guide [2020 Edition], MobileSyrup Back-to-school Gift Guide [2019 Edition], MobileSyrup Father’s Day Gift Guide [2019 Edition]. We want you to know that we will continue to deliver to all homes and P.O Boxes in Canada through thebay.com. Leaked Windows 10X looks a lot like Chrome OS, iPad version of Microsoft Word gains mouse support, Acer announces new gaming laptops and notebooks at CES 2021, Dell unveils new Alienware gaming laptops and desktops at CES 2021, Razer unveils new Blade gaming laptops at CES 2021, Lenovo announces new ThinkBook and Legion laptops at CES 2021, Sonos begins selling battery kits for the Move speaker, OnePlus launches fitness tracker in India, Roku held top TV OS spot in Canada in 2020. We continue to serve customers at thebay.com, and have adjusted our return policy so that any purchase placed after January 17, 2020 can be returned in store within 30-days of re-opening. Viewer Experience podcast Ep. Our Customer Service Centre is very busy during this season, so if you plan on calling, please be aware that you may have to wait for a time to speak to one of our helpful advisors. I understand that the standard return policy is 15 days, however with everything that is going on and the fact we are in the middle of the pandemic. Best Buy COVID-19 return policy Purchases made between March 2 and April 15 can be returned through April 29. Virtual keyboard leaked the personal data of 31 million of its users o... Stranger Things season 2 is coming to Netflix Canada this Friday, Samsung Bixby Voice Hands-on: Work in progress, Draw yourself with Toronto-developed Etch A Sketch IT! To learn how to find a Marketplace product's return policy, please see Marketplace returns. For product-specific return and exchange policies, please see the list below. For now, though, many Best Buy stores have closed across Canada, with others operating under reduced hours and limiting the number of people in-store at all times. Best Buy will furlough about 51,000 hourly employees, starting April 19, but they will continue to have health benefits. Xbox Series S Review: A great entry point into next-gen, but lacking n... A look at Xbox Series X games, 120Hz gaming and Storage Expansion Cards. Canada Emergency Wage Subsidy (CEWS) A wage subsidy for Canadian employers to re-hire workers previously laid off as a result of COVID-19. Currently, returns and exchanges at the store are available through Best Buy’s contactless curbside pickup. 4: Living in an ‘Anon’-ymous... Viewer Experience Ep. LG’s 2021 TV lineup is promising, but includes bizarre software ... TCL plans to go big with 85-inch and 8K TVs in 2021, Toronto-based Ecobee drops price on its SmartCamera to $179.99, BMW going to offer safer digital keys with Ultra-wideband tech, British Columbia doubles EV incentives for businesses, Tesla facing possible Model S, X recall in U.S., not in Canada yet, Next Android Auto update adding custom wallpapers and shortcuts, New Chevy Bolt vehicles coming next month, Google is getting closer to releasing its Android Auto replacement, GM launches new company called BrightDrop to electrify delivery services, Apple and Hyundai to reportedly sign an electric car deal by March, Cyberpunk 2077 free Stadia Premiere edition promo sold out in Canada, Google officially ends support for Daydream VR. A new reality for retailers includes temporarily shuttered storefronts and steep sales declines. If you are not completely satisfied with your purchase, return it within 30 days (Please note that all computers, laptops, tablets, eReaders, smart/cell phones and unopened drones can only be returned within 14 days of purchase) in saleable condition in its original packaging (including UPC code, manual, parts and your receipt or packing slip) for a full refund or replacement. ... Best Buy expanded its holiday return window by two weeks to include purchases made as early as Oct. 13. Best Buy Canada is implementing reduced operation hours and taking other precautionary measures in response to the COVID-19 outbreak. Avoid standing in line with Best Buy Check-in. COVID-19 Prompts Return Policy Changes Consumer World 12/15/2020. Risk-Free 100% Satisfaction Guarantee. Normally, Best Buy offers a 30- or 14-day return policy, depending on the product. Huawei’s Watch GT 2 Pro features a bold design and is full of fe... Roomba i3+ Review: Lower cost, but not less capable. That’s why we’re adapting to a new way of making our stores accessible while keeping things safe for our customers and employees: contactless curbside pickup. This tool can help bulk install software, making setting up a new PC easy. Updated COVID-19 exposure notification API may reduce false positives,... COVID Alert will soon be available in Nova Scotia, Prince Edward Island. Just follow the signs at your store or get a Blue Shirt to help, and we'll tell you when it's your turn. Learn more 5 features we loved about the original Motorola Razr that are on the n... Another look at Huawei’s AppGallery in Canada. Effective 5G deployment key to Canada’s climate change commitment: r... British Columbia currently has no intention of adopting COVID Alert app. Carrier service cancellation policies may vary. As we previously communicated, we made the decision for the health and safety of our customers and employees to shift our stores to a temporary enhanced curbside service-only model starting March 22. 10: We didn’t start the Fyre Festival. Depending on your membership level, the Elite electronics return policy, including the Best Buy laptop return policy and Best Buy TV return policy, could be as long as 30 or 45 days. Facebook introduces new Messenger ‘Lite’ app for Android a... Science News & Discoveries keeps you up-to-date on the world of s... Windows Mixed Reality Review: A foot in the virtual door. The retailer notes that as of March 19th, most Best Buy and Best Buy Mobile stores will only be open from 11 a.m. to 7 p.m. With its stores temporarily closed, the electronics retailer has extended its return policy: Items purchased on March 1 through May 17 can be returned … What are your thoughts on Samsung’s new Galaxy S21 series? 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Here are the best phones released in Canada in 2020, Here are eight of the top Canadian-made games of 2020, MobileSyrup’s top apps for iOS and Android in 2020, Here are the top Canadian telecom stories of 2020. Canada Emergency Wage Subsidy (CEWS) A wage subsidy for Canadian employers to re-hire workers previously laid off as a result of COVID-19. Shop online for pickup or delivery, or visit a store for a safe shopping and service experience. Yes. Best Buy’s return and exchange window now begins the day you receive your product, and depending on your member status, most products can be returned up to 15 days (30 days for My Best Buy Elite members and 45 days for Elite Plus members). On its website, the electronics retailer notes that any purchases made on or after February 19th, 2020, can be returned or exchanged until May 1st, 2020. Regarding Best Buy return policy without a receipt, please call customer service at 1-866-BEST-BUY, no information is available online! Return Policy. 8: Burning down the ‘Tau’-se, Viewer Experience podcast Ep. Please be advised that Best Buy has the most comprehensive return policy in Canada and you need to check their website for detailed return information for a wide range of different products. Shop online for pickup or delivery, or visit a store for a safe shopping and service experience. If you are not completely satisfied with your purchase, return it within 30 days (Please note that all computers, laptops, tablets, eReaders, smart/cell phones and unopened drones can only be returned within 14 days of purchase) in saleable condition in its original packaging (including UPC code, manual, parts and your receipt or packing slip) for a full refund or replacement. Canada Recovery Sickness Benefit (CRSB) Up to two weeks of support if you are sick or must self-isolate due to COVID-19. Canada Emergency Rent Subsidy (CERS) Returns and Exchanges Policy-- Extended Holiday Return Policy Products purchased starting November 13th, 2020 are eligible for returns on unopened items, exchanges on defective items, and price protection until January 31st, 2021. Best Buy’s return and exchange window now begins the day you receive your product, and depending on your member status, most products can be returned up to 15 days (30 days for My Best Buy Elite members and 45 days for Elite Plus members). Read up on our changes to shopping, pickup/delivery, returns & more during the COVID-19 pandemic in Canada. Viewer Experience podcast Ep. Rogers acquires Ontario-based independent internet service provider Ru... Rogers plans to work from home for at least the rest of 2020. 7: The Incredibles go 2 Washington, Viewer Experience podcast Ep.6: Netflix’s ‘The Titan’, Viewer Experience podcast Ep. 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Normally, Best Buy offers a 30- or 14-day return policy, depending on the product. All returns are subject to inspection; original packaging and all of its content including accessories, manuals, and gifts with purchase. Customer safety is a top priority at Walmart Canada. There are exceptions for some items, however, including cellphones with third-party contracts. Microsoft and Google back Facebook’s legal action against spywar... Privacy watchdog says ‘series of gaps’ in safeguards cause... Hacker claims he gained access to U.S., Canadian Emergency Alert Systems. Best Buy Return and Exchange Policies. 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Sign-up for MobileSyrup news sent straight to your inbox. The great news is that we have a number of ways to help locate a receipt: If purchasd on a rewards account, the purchaser should be able to see it in their purchase history on BestBuy.com complete with the receipt information. Our Customer Service Centre is very busy during this season, so if you plan on calling, please be aware that you may have to wait for a time to speak to one of our helpful advisors.